Privacy Policy

1. Introduction

At kashmirproducts.in, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us. By using our website, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information to provide and improve our services to you:

  • Personal Identification Information: Your name, email address, phone number, and shipping address when you place an order or create an account.

  • Payment Information: Payment details such as credit/debit card information, which are processed securely by our third-party payment gateways. We do not store your full payment card details on our servers.

  • Usage Data: Information on how you access and use our website, such as your IP address, browser type, pages visited, and the duration of your visit.

  • Marketing Information: Your preferences for receiving marketing communications from us.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Process Orders: To process your purchases, confirm your order, and deliver products to you.

  • To Provide Customer Support: To respond to your inquiries, complaints, and requests.

  • To Improve Our Services: To analyze website usage, personalize your shopping experience, and improve our products and services.

  • To Communicate with You: To send you order updates, service-related announcements, and promotional emails (if you have opted in).

  • For Security: To detect and prevent fraud, protect our website, and ensure the safety of our users.

4. Data Security

We are committed to protecting your personal data. We implement a variety of security measures, including data encryption, secure servers, and access controls, to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., shipping companies, payment processors). These parties are bound by confidentiality agreements.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are small files stored on your device. You have the option to accept or refuse cookies and know when a cookie is being sent to your device.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request the correction of inaccurate data.

  • Request the deletion of your personal data.

  • Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the information provided below.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this policy periodically for any changes.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

  • Email: Support@kashmirproducts.in